Boredom is setting in, I've been on the phones for an hour and no calls. I know it'll be back to back here in a couple of hours, so I'm enjoying the peace while I can. I'm currently debating whether or not I have time to rip off my headset, dash to pee, and get back before a call comes in. My luck, probably not. And I don't want to waste my precious break time. I save that for when the call flow is heavy LOL I really do like my job. Seriously. This is like THE job to have. Sitting at home, just listening to customers whine and bitch about their internet. Having a smoke, having some wine. Just kickin back and relaxing. Sometimes I can't believe I get paid to do this. And of course I worry that the project I'm on is gonna come to a screeching halt one day. But with the current call volume the way it is, and predicted to get higher by winter, I doubt it. There are some agents that have been on this project for 2 years. So it doesn't look like it's going...
Apparently I snore so loudly that it scares everyone in the car I'm driving. Intelligence is like an underwear. It is important that you have it, but not necessary that you show it off. Welcome to my world...