Skip to main content

How many cellular agents does it take to sink a state?

Not a good way to start off a blog I suppose, but I just got home from work, and I swear I'd like to help the ocean dump California off the map. I work for a certain cellular company, in the activations department, which means I get to help agents on the West coast activate, among other things, phones for our 4-million-and-growing customers. The only problem with this is that about 1 out of ever 3 I talk to is either named Pablo, Abdul, Chong, or Little Johnny still in high school. Now before you call me a racist, shut your pie hole and listen. I deal with all kinds of crap for 11 hours a day and don't need yours. How HARD is it, really, to read a screen and follow the directions? Do you REALLY need me to stay on the phone with you FIFTEEN MINUTES so you can press four little buttons to see if a phone is activated? I don't even talk to my MOM fifteen minutes at a time, do I really want to listen to you jacking around with your buddies while you play with this phone for that long????? And yes, we DO laugh at you after we hang up, and yes we have "agent horror stories" sharing-time. It's a good stress reliever to laugh at the sheer ignorance of that many people concentrated in one location.
And for you complete morons that think cursing at us or getting major 'tude helps your case, WrOnG-o BuCk-O. Gives us great pleasure to hit the "Release" aka "Drop the asshole into the great black void of nothingness" button. You only prove my point of stupidity. Actually these guys are pretty good to have fun with, so maybe we oughta leave them be. I enjoy screwing with their heads a little...
So for a little English lesson....It's ZERO...repeat ZERO, not JERO, not ERO. ZZZZZZero. We count one two THREE, not tree. A tree has leaves and branches and birdies that shit on you when you walk under em. When you're giving me a number you'd better damn well know how to say it. TREE, JERO and FIE do not fit in my billing system. Live in our country, speak our language. Correctly, please.
I did this a little bass-ackards, giving a vent before an intro but I'm tired and in pain and just really don't care. So deal with it. Peace. And cell phones!

Comments

Popular posts from this blog

Boredom....

Boredom is setting in, I've been on the phones for an hour and no calls. I know it'll be back to back here in a couple of hours, so I'm enjoying the peace while I can. I'm currently debating whether or not I have time to rip off my headset, dash to pee, and get back before a call comes in. My luck, probably not. And I don't want to waste my precious break time. I save that for when the call flow is heavy LOL I really do like my job. Seriously. This is like THE job to have. Sitting at home, just listening to customers whine and bitch about their internet. Having a smoke, having some wine. Just kickin back and relaxing. Sometimes I can't believe I get paid to do this. And of course I worry that the project I'm on is gonna come to a screeching halt one day. But with the current call volume the way it is, and predicted to get higher by winter, I doubt it. There are some agents that have been on this project for 2 years. So it doesn't look like it's going...

So I'm sitting here at work...

I'm bored out of my mind. The calls are slow, and we'll probably get sent home early again. Hard to do overtime when they're sending you home early! I have to say, this work at home gig is pretty cool. Sit in my jammies, not shower for a few days if I don't want to, no makeup, no fancy clothes, and talk to customers. Overtime if I want it, more cash in my pockets. What's not to like? Heh. Too easy of a question. Through my own independent studies, I have concluded that New Jerseyians are born and bred to be rude. No offense to any of my Jersey readers out there, but that queue/area is the most dreaded one to be put into. Everyone groans when they're put in that queue. We bribe supervisors to get us out of it. Everyone that calls in is a screaming psycho and it's our fault that their internet has not worked for two weeks yet they decide to wait until 1 a.m. to call it in, and want a tech out the very next morning. Not happening, folks. Now to be fair, it'...

And we're in!

We moved in the house back in March. Well, halfway moved in. Lots of problems with the house, leaks, siding missing, etc. But most of that has been resolved. Made my first mortgage payment Tuesday! Got a new car too, that Intrepid was just too much trouble to deal with so I traded it in. Both boys are in karate now. Jacob took first place in his first tournament Sun May 2nd, and Ryan took 2nd place in the white belt division. 2 more weeks and they have their belt test for yellow belt. I hope Ryan is invited to take the belt test, he needs a little more work to perfect his technique but overall he is doing good. The new scout troop we're in is doing well also. We need 2 more boys to be a fully chartered and recognized troop, and we're working on that. We lost a lot of boys at recharter due to various reasons, now we're just working on getting that charter back. Ryan is just one step away from getting First Class scout, and Jacob is still a Cub Scout with one year to go befor...