Skip to main content

How many cellular agents does it take to sink a state?

Not a good way to start off a blog I suppose, but I just got home from work, and I swear I'd like to help the ocean dump California off the map. I work for a certain cellular company, in the activations department, which means I get to help agents on the West coast activate, among other things, phones for our 4-million-and-growing customers. The only problem with this is that about 1 out of ever 3 I talk to is either named Pablo, Abdul, Chong, or Little Johnny still in high school. Now before you call me a racist, shut your pie hole and listen. I deal with all kinds of crap for 11 hours a day and don't need yours. How HARD is it, really, to read a screen and follow the directions? Do you REALLY need me to stay on the phone with you FIFTEEN MINUTES so you can press four little buttons to see if a phone is activated? I don't even talk to my MOM fifteen minutes at a time, do I really want to listen to you jacking around with your buddies while you play with this phone for that long????? And yes, we DO laugh at you after we hang up, and yes we have "agent horror stories" sharing-time. It's a good stress reliever to laugh at the sheer ignorance of that many people concentrated in one location.
And for you complete morons that think cursing at us or getting major 'tude helps your case, WrOnG-o BuCk-O. Gives us great pleasure to hit the "Release" aka "Drop the asshole into the great black void of nothingness" button. You only prove my point of stupidity. Actually these guys are pretty good to have fun with, so maybe we oughta leave them be. I enjoy screwing with their heads a little...
So for a little English lesson....It's ZERO...repeat ZERO, not JERO, not ERO. ZZZZZZero. We count one two THREE, not tree. A tree has leaves and branches and birdies that shit on you when you walk under em. When you're giving me a number you'd better damn well know how to say it. TREE, JERO and FIE do not fit in my billing system. Live in our country, speak our language. Correctly, please.
I did this a little bass-ackards, giving a vent before an intro but I'm tired and in pain and just really don't care. So deal with it. Peace. And cell phones!

Comments

Post a Comment

Popular posts from this blog

Boredom....

Boredom is setting in, I've been on the phones for an hour and no calls. I know it'll be back to back here in a couple of hours, so I'm enjoying the peace while I can. I'm currently debating whether or not I have time to rip off my headset, dash to pee, and get back before a call comes in. My luck, probably not. And I don't want to waste my precious break time. I save that for when the call flow is heavy LOL I really do like my job. Seriously. This is like THE job to have. Sitting at home, just listening to customers whine and bitch about their internet. Having a smoke, having some wine. Just kickin back and relaxing. Sometimes I can't believe I get paid to do this. And of course I worry that the project I'm on is gonna come to a screeching halt one day. But with the current call volume the way it is, and predicted to get higher by winter, I doubt it. There are some agents that have been on this project for 2 years. So it doesn't look like it's going...
2 comments
Read more

We got it! We got it!

Today's date was hovering over me like a rain cloud. I could barely sleep last night, wondering what today would portend. Today was the day we would get "the call." The call that would change our lives. The call that would tell us whether we got approved for a new house or not. 10 a.m. No phone call. 11 a.m. I called and left a message. 12:37pm, she called. I answered the phone with a hitch in my breath and fevered prayer to God. She sounded happy when she said Hello. Good sign. Then I heard the magical words "You're approved!" But there was a catch. We weren't approved for a brand new home, the one we'd painstakingly chosen flooring and wallcovering for. We'd been approved for a repo. Neither Bruce nor myself realized there was another option besides approval or denial. The repos are all in great shape, like brand new, and we can even use our first-time home buyer's credit as a downpayment. So now all we have to do is get the property tax in...
2 comments
Read more

And we're in!

We moved in the house back in March. Well, halfway moved in. Lots of problems with the house, leaks, siding missing, etc. But most of that has been resolved. Made my first mortgage payment Tuesday! Got a new car too, that Intrepid was just too much trouble to deal with so I traded it in. Both boys are in karate now. Jacob took first place in his first tournament Sun May 2nd, and Ryan took 2nd place in the white belt division. 2 more weeks and they have their belt test for yellow belt. I hope Ryan is invited to take the belt test, he needs a little more work to perfect his technique but overall he is doing good. The new scout troop we're in is doing well also. We need 2 more boys to be a fully chartered and recognized troop, and we're working on that. We lost a lot of boys at recharter due to various reasons, now we're just working on getting that charter back. Ryan is just one step away from getting First Class scout, and Jacob is still a Cub Scout with one year to go befor...
Post a Comment
Read more